Privacy Policy
Last updated: September 2026
1. Controller (Data Protection Responsible)
The entity responsible for data processing on this website under the General Data Protection Regulation (GDPR) is:
Name / Company: [Your full name or company name, e.g., UDL Service / Eco Osmosis Tech]
Address: [Your business address in Gran Canaria, Spain]
Email: [your-email@domain.com]
Phone: [+34 ...]
2. General Information on Data Processing
We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations (in particular the GDPR and Spanish regulations LOPD-GDD) as well as this privacy policy.
3. Collection of Data When Visiting the Website (Server Log Files)
When you visit our website, information is automatically collected by the hosting provider (server log files such as browser type, operating system, referrer URL, time of server request, and IP address). This data processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in technical troubleshooting and website security.
4. Contact Form and Email Communication
If you contact us via contact form or email, your details will be stored for the purpose of processing the inquiry pursuant to Art. 6 para. 1 lit. b GDPR and will not be passed on to third parties without your consent.
5. Use of Google Translate (Language Translation)
On our website, we use Google's translation tool (Google Ireland Limited) to display content in various languages. During this process, data (such as your IP address) may be transmitted to Google. This is used in the interest of providing a user-friendly and multilingual online service (Art. 6 para. 1 lit. f GDPR). Google Privacy Policy.
6. Use of Artificial Intelligence (AI)
We use Artificial Intelligence (AI) applications and tools on our website or in our communication processes to automate support requests, generate text/images, or optimize workflows. If you communicate with us via AI-assisted channels (e.g., chatbots), the data you enter will be processed to handle your request. The legal basis is Art. 6 para. 1 lit. b GDPR (contract fulfillment / pre-contractual measures) or lit. f GDPR (legitimate interest in efficient customer service).
7. Social Media Integration (Instagram, Facebook, YouTube)
Our website embeds elements or links to our social media profiles (Instagram, Facebook, YouTube).
- Meta Platforms Ireland Limited (Instagram & Facebook): If you use plugins or integrated content (e.g., feeds or buttons) from these platforms on our site, a direct connection to Meta's servers is established. Data (e.g., IP address, visit logs) may be transmitted to Meta. Instagram Privacy Policy / Facebook.
- Google Ireland Limited (YouTube): We may embed videos from YouTube. When visiting a page with an embedded YouTube video, a connection to YouTube's servers is established. If you are logged into your YouTube account, YouTube can associate your browsing behavior directly with your personal profile. Google / YouTube Privacy Policy.
This integration is based on our legitimate interest in an appealing presentation of our online presence and marketing activities (Art. 6 para. 1 lit. f GDPR).
8. Google Maps
Our website uses the map service Google Maps (provided by Google Ireland Limited). To use the map functions (e.g., to display our location in Gran Canaria), your IP address must be stored and processed by Google. The use of Google Maps is in the interest of making our locations easily findable (Art. 6 para. 1 lit. f GDPR). Google Privacy Policy.
9. Your Rights as a Data Subject
You have the right at any time to free information about your stored personal data, its origin and recipient, and the purpose of data processing, as well as a right to correction, blocking, or deletion. You also have the right to lodge a complaint with a data protection authority (in Spain: Agencia Española de Protección de Datos - AEPD).
For any questions regarding this, you can contact us at any time using the email address provided above.